Learn how to cancel your account on Information.com with this step-by-step guide. Includes subscription cancellation, login assistance, and opt-out instructions for maximum privacy and control.
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If you’ve signed up for Information.com and no longer wish to maintain your account, subscription, or profile information, you can follow our comprehensive cancellation process. This guide will walk you through canceling your subscription, deleting your account, and opting out of their data collection, ensuring your personal information is completely removed from their database.
All you Need to Know About Information.com and Why You May Want to Cancel
Information.com is a people search and public records lookup service that compiles personal data from various public and private sources. While it can be useful for research and verification, many users decide to cancel for reasons such as:
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Avoiding recurring subscription charges
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Protecting personal data from public exposure
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Reducing unwanted marketing or spam
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No longer needing the service
Information.com Cancel Subscription – Quick Overview
Before diving into account cancellation, you must ensure your subscription is fully terminated to avoid future billing. Information.com offers subscription-based services, which typically renew automatically.
Step-by-Step Subscription Cancellation Process
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Login to Your Information.com Account
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Visit Information.com Login
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Enter your registered email and password.
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Access Account Settings
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Once logged in, locate your profile icon or settings menu (usually in the top right corner).
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Find the Subscription or Billing Section
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Look for “Billing,” “Subscription,” or “Membership.”
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Select Cancel Subscription
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Click “Cancel Subscription” and follow the on-screen prompts.
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Confirm Your Cancellation
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Some users may receive a confirmation email. Save this as proof of cancellation.
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Pro Tip: Always cancel at least 24 hours before your next billing date to avoid being charged.
How to Cancel My Account on Information.com Completely
Canceling your subscription alone doesn’t always mean your personal data will be deleted. If you want your entire account removed, follow these steps:
Step-by-Step Account Deletion Process
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Login to Your Account
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Go to the Information.com login page and sign in.
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Contact Customer Support
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Scroll to the bottom of the site and click on “Contact Us.”
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You may also email them at support@information.com.
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Request Complete Account Deletion
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In your email, clearly state:
“I am requesting the complete deletion of my Information.com account, including all personal information stored in your database.”
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Verify Your Identity
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You may be asked to confirm your email, last login date, or other identifying details.
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Receive Confirmation
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Keep the deletion confirmation email for your records.
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Information.com Opt Out – Remove Your Personal Data
If your concern is data privacy, you should use the Information.com opt-out process to remove your public records from their search database.
Steps to Opt Out of Information.com Data Listings
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Go to the Opt-Out Page
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Visit the official Information.com Opt-Out Form.
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Search for Your Profile
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Enter your name, city, and state to locate your listing.
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Select Your Record
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Choose the correct listing from the search results.
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Submit an Opt-Out Request
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Fill out the form with your email and verification details.
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Confirm via Email
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You’ll receive a confirmation link—click it to finalize removal.
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Recovering or Changing Your Login Information
If you’re canceling because of login issues, you can reset your credentials instead of deleting your account entirely.
Reset Password on Information.com
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Go to the Information.com login page.
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Click on “Forgot Password.”
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Enter your registered email.
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Check your inbox for the reset link.
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Create a new password and log in again.
Common Issues and Solutions When Canceling
1: I Can’t Log In to Cancel My Subscription
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Use the password reset process, or contact support with your billing email.
2: I Canceled but Still Got Charged
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Ensure you received a confirmation email. If not, your cancellation may not have gone through.
3: My Data Still Appears in Search Results
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It can take up to 72 hours for Information.com to update records after an opt-out request.
Alternative Contact Methods for Information.com Support
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Email: support@information.com
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Phone: Check their official “Contact Us” page for the latest support number
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Live Chat: Available during business hours via the official website
Final Checklist Before Closing Your Account
✅ Cancel subscription to avoid charges
✅ Request full account deletion
✅ Complete the opt-out process for privacy
✅ Save confirmation emails for future reference
By following the above detailed steps, you can fully cancel your Information.com account, stop billing, and remove your personal data from their platform.